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Discussion topic: Help line, does not answer your question.

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This message was authored by: LesWhiteman

Message posted on ‎27 Mar 2025 06:23 PM

Help line, does not answer your question.

I have been trying to get an extra sky streaming box and have been trying for hours, and 

l am still trying to for fill this task. Why is this so difficult. This is just another road block.

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Superuser
This message was authored by: GD1

Message posted on ‎27 Mar 2025 06:30 PM - last edited: ‎27 Mar 2025 06:32 PM

Re: Help line, does not answer your question.

Posted by a Superuser, not a Sky employee. Find out more

@LesWhiteman  If you have stream already why can't you order it through the MySky app or your account online?  https://www.sky.com/mysky/tv

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Anonymous

Message posted on ‎27 Mar 2025 06:42 PM - last edited: ‎27 Mar 2025 06:42 PM

Re: Help line, does not answer your question.

@LesWhiteman if you don't already have Sky Whole Home, you can add it to your bill on the Home Setup bit of MySky - https://www.sky.com/mysky/tv/home-setup and when setting that up it'll ask you how many additional pucks you need.

 

If you do already have it, you can add additional pucks on that screen too.

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