Have pay as you go on my landline. Used it to find mobile, never answers but still charged?

[Paul.+++C]

Used home landline to call my mobile to find it at home. The mobile rang out but never answered it so no connection made, but stilll charged for what seems the time it rang out for. Surely no charge can be applied if no connection is made?

[Mark39]

Did your call go to your mobile's voicemail service?

[PandJ2020]

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@Mark39 wrote:

Did your call go to your mobile's voicemail service?

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This is the most likely explanation - it may have gone to VM before the call was terminated.  (Even whilst taking the phone away from your ear and hitting to hang up)

[Paul.+++C]

I get the VM thought, but I have VM switched off by default.

[Paul.+++C]

Don't have voice mail switched on. 

[Mark39]

@Paul.+++C can only suggest you raise it with Sky.

[Paul.+++C]

No it did not connect. I don't have voicemail turned on. It just timed our.

[Mark39]

Raised it with Sky?

[PandJ2020]

It's possible there's a 25p connection charge for non-inclusive calls:

https://static.skyassets.com/contentstack/assets/blt7f2b03fd02c7fe60/blt6a7e67765cfe6609/may-2024?di...

[Feb93]

Thanks for the link, it answered my question.