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Discussion topic: Remove

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This message was authored by c.anderson This message was authored by: c.anderson

Remove

How can I get sky sports off my subscription
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This message was authored by GD1 This message was authored by: GD1

Re: Remove

Posted by a Superuser, not a Sky employee. Find out more

@c.anderson  You will only be able to amend your TV subscription if you're either within the 31  day cool off period or outside the minimum term.  You will need to call Sky to remove the Sports pack.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Remove

Posted by a Superuser, not a Sky employee. Find out more

@c.anderson 
To remove part of your TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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