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Discussion topic: Have I been hacked?

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LeoGirl1
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This message was authored by LeoGirl1 This message was authored by: LeoGirl1

Have I been hacked?

‎13 Dec 2024 10:32 PM

I have received a text message and an email saying "we're sorry you're leaving us" but I never have attempted any switching at all. I am happy with my Sky broadband. I'm so baffled and wonder if I've been hacked somehow. I'm going to call Sky but this is worrying. 

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GD1
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Superuser
This message was authored by GD1 This message was authored by: GD1

Re: Have I been hacked?

‎13 Dec 2024 10:43 PM

Posted by a Superuser, not a Sky employee. Find out more

@LeoGirl1  You've not been "hacked" the more logical reason is someone has provided an incorrect address to their new provider so you need to call Sky to stop any transfer.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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