11 Feb 2023 11:22 AM
Why is HD charged as an extra at £8
When, presumably it comes as standard with no option to remove it,?
11 Feb 2023 11:31 AM - last edited: 11 Feb 2023 11:34 AM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous is this sports hd or entertainment hd
if sports it is standard but in sky's wisdom they sometimes show the hd element separately on bills
providing your total amount for sports across the two billing lines is what you agreed then it's correct and you aren't being charged any extra amount (this element can't be removed without cancelling sports altogether)
the entertainment hd is an optional extra which can be cancelled anytime by giving 31 days notice subject to minimum term restriction
11 Feb 2023 11:31 AM - last edited: 11 Feb 2023 11:34 AM
Posted by a Superuser, not a Sky employee. Find out more@Anonymous is this sports hd or entertainment hd
if sports it is standard but in sky's wisdom they sometimes show the hd element separately on bills
providing your total amount for sports across the two billing lines is what you agreed then it's correct and you aren't being charged any extra amount (this element can't be removed without cancelling sports altogether)
the entertainment hd is an optional extra which can be cancelled anytime by giving 31 days notice subject to minimum term restriction
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