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Discussion topic: HBO Max Upgrade My Sky App

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This message was authored by: DaveDrizen

Re: HBO Max Upgrade My Sky App


@purpleparrotuk wrote:

I'm having this issue. My premium subscription ends the middle of August but I want to keep it. Looks like I have to let it lapse then try to resubscribe. 


If you have a tie it should automatically  renews  at that rate unless you change it during that month at change takes effect from the next month

This message was authored by: Me134

Re: HBO Max Upgrade My Sky App

Posted by a Superuser, not a Sky employee. Find out more

@DaveDrizen wrote:

@purpleparrotuk wrote:

I'm having this issue. My premium subscription ends the middle of August but I want to keep it. Looks like I have to let it lapse then try to resubscribe. 


If you have a tie it should automatically  renews  at that rate unless you change it during that month at change takes effect from the next month


That doesn't apply if upgrading from the free tier to any other, I've not tried upgrading from the Ad Free to Premium but I'd guess that would wait until the end of the Ad Free period.

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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub
Pair of TP-Link Deco BE65's in AP mode used for main WiFi access, main Deco hardwired to Max hub

This message was authored by: DaveDrizen

Re: HBO Max Upgrade My Sky App


@Me134 wrote:

@DaveDrizen wrote:

@purpleparrotuk wrote:

I'm having this issue. My premium subscription ends the middle of August but I want to keep it. Looks like I have to let it lapse then try to resubscribe. 


If you have a tie it should automatically  renews  at that rate unless you change it during that month at change takes effect from the next month


That doesn't apply if upgrading from the free tier to any other, I've not tried upgrading from the Ad Free to Premium but I'd guess that would wait until the end of the Ad Free period.


I presume from what you say that you have downgraded to free tier from premium tier which take affect on the next pay date which I presume is the middle of this month and you have changed your mind and want to revert back to premium tier. Yes I think that easiest thing it to let it happen now and then when you are on free tier subscribe to the premium tier again which I think it will take effect in September but I might be wrong if you on the free tier and pay to upgrade again it might take effect straightaway.

This message was authored by: purpleparrotuk

Re: HBO Max Upgrade My Sky App

@DaveDrizen I am hoping it will activate straight away middle of August. Some people have said it will since I'm upgrading not downgrading. 

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