Got cut off to agent

[George83]

Hi I've just spent over an hour on the web chat to your agent they were reducing my bill to £48.50 with me keeping the same tv I already have just as they were applying the changes I got cut off please can you check and make sure they have applied it? Thank you

[caesarome]

@George83 

This is a customer helps customer support forum so I'm afraid nobody here can help you so you will either have to start again or perhaps phone Sky instead.