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Discussion topic: Getting a fully itemised final bill

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This message was authored by: SophieT1

Getting a fully itemised final bill

I have recently left sky and have been requested by EE to forward a fully itemised final bill so they can my exit fees from sky. They will not accept the bill I have sent them which shows the early termination fee as 'debit adjustment'. Is there another way to obtain a copy of my final bill with more information on other than what I can download from the website? 

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This message was authored by: MarkGoldsmith

Re: Getting a fully itemised final bill

Posted by a Superuser, not a Sky employee. Find out more

Sky are unlikely to change anything in the bill.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: SophieT1

Re: Getting a fully itemised final bill

I've read a couple of posts on here after posting mine with exactly the same issue with EE as me. It would appear it's a problem with EE and the 'debit adjustment' on my sky bill is the same as everyone else's that's also been rejected by EE. I wouldn't have bothered changing if I'd known it would be this much of a carry on to get them to accept the final bill. 

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