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Discussion topic: Get me bill down

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This message was authored by sully1982 This message was authored by: sully1982

Get me bill down

To get the price of my bill down

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This message was authored by caesarome This message was authored by: caesarome

Re: Get me bill down

Posted by a Superuser, not a Sky employee. Find out more

You would need to call Sky as nobody here an do this.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Get me bill down

Posted by a Superuser, not a Sky employee. Find out more

@sully1982  If out of contract give sky a call and negotiate 

 

the forum can't help with reducing costs 


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Please note: I only provide help on the main forums and not via PM
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This message was authored by CienLi This message was authored by: CienLi

Re: Get me bill down

Hello before I pay £26 for years but why my bills increased last two months 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Get me bill down

Posted by a Superuser, not a Sky employee. Find out more

@CienLi 
Discounts may have recently expired or be ending soon. Sky will have told you the date the discount was ending when you took it out. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by SARBAND This message was authored by: SARBAND

Re: Get me bill down

I I can't pay my bills it's too high and I want cancel my contract because you put pricecup

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Get me bill down

Posted by a Superuser, not a Sky employee. Find out more

@SARBAND 
You aren’t contacting Sky by posting on here. We are mainly customers trying to help other customers.


You can’t cancel via the forum. To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Get me bill down

Posted by a Superuser, not a Sky employee. Find out more

@SARBAND 

Please follow the advice given already in this topic.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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