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Discussion topic: Future bills

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This message was authored by caesarome This message was authored by: caesarome

Re: Future bills

Posted by a Superuser, not a Sky employee. Find out more

Can you post an image of the November and January bills as well and when you do please post what they are charging you as well as that helps to work out what is happening.

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Skymob1
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This message was authored by Skymob1 This message was authored by: Skymob1

Re: Future bills

Thank you il add pics of it all broken down after I've made dinner if that's ok but I've quickly screenshoted this just now 

IMG_2131.png

This message was authored by caesarome This message was authored by: caesarome

Re: Future bills

Posted by a Superuser, not a Sky employee. Find out more

That image shows your account number so can't be shown. The images we are looking for is the complete summary of each months bill.

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Skymob1
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This message was authored by Skymob1 This message was authored by: Skymob1

Re: Future bills

Oh sorry I never realised 

Skymob1
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This message was authored by Skymob1 This message was authored by: Skymob1

Re: Future bills

IMG_2131.jpeg

Skymob1
Topic Author
This message was authored by Skymob1 This message was authored by: Skymob1

Re: Future bills

Il send breakdowns once I've done dinner, thanks for your help 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Future bills

Posted by a Superuser, not a Sky employee. Find out more

@Skymob1 

That image does suggest the December bill is for longer than 4 weeks.


@Daniel0210 wrote:

@Skymob1 

Check the dates for the December bill. Does it cover more than the usual 4 weeks? 


 


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Skymob1
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This message was authored by Skymob1 This message was authored by: Skymob1

Re: Future bills

I'm so confused, I'm going to phone them he told me my November bill will be a little higher as it's already went through 14 days before due date but my December bill will be £58.50 and from them on £58.50, thank you for your help 

This message was authored by caesarome This message was authored by: caesarome

Re: Future bills

Posted by a Superuser, not a Sky employee. Find out more

@Skymob1 

That second image still doesn't show us everything so you need to expand it press on the blue arrow then post an image of that breakdown.

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