Future bills

[Skymob1]

After speaking to an advisor last night, they told me my December bill would be x amount and for 24 months, yet I've just went on to my app and the December bills is nearly £40 more than agreed amount? 

[Mark39]

It probably hasn't updated yet. 

[Skymob1]

But every other month after that has? 

[caesarome]

@Skymob1 

What date your December bill due to be paid on ?

[Daniel0210]

@Skymob1 

Check the dates for the December bill. Does it cover more than the usual 4 weeks? 

[GD1]

@Skymob1  If you recently changed your package the 1st month will be different as there will be charges for a part month at the old price and also part month at the new price, did you look at the breakdown of the November bill?

[Skymob1]

My bills come out the 1st of every month, he said from December the 1st for 24 months x amount 

[Skymob1]

My November month is different he said it would be but from December 1st for 24 months x amount, I've got it all written down? 

[caesarome]

If you look at that December bill is is covering the usual 4 weeks or does it cover a longer date period ?

[GD1]

@Skymob1  Have you looked at the bill breakdown?  What does it show?

[Skymob1]

It says 1st December - 31st December 

[Skymob1]

It looks like it has sky broadband on it twice 

[caesarome]

And are the dates the same against the broadband, feel free to post an image here if you want but blank out your account number if you should do this.

[Skymob1]

 

[Skymob1]

I also have sky broadband charge in my November bill