Forgotton log in details

[GR1234]

Any idea how I contact sky when I have lost all log in details and passwords?  I need to transfer my broadband to new address and can't.  Do you think I should just cancel my direct debit and start with someone new?  Bet they might then contact me.

[Mark39]

Cancelling your direct debit will cause you more problems and won't cancel your subscription.

You don't need a password to contact Sky. Just give them a call. If they ask you for your telephone password, just say you can't remember it. They can verify your identity by other means.