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Fone calls

Kitt799
Level 1

Fone calls

Do sky call you out the blue to see if they can find you cheaper deal? Also do sky call from 0800 number? Any help will be gratefully accepted

4 REPLIES 4
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BenJoBanjo
Level 10

Re: Fone calls


@Kitt799 wrote:

Do sky call you out the blue to see if they can find you cheaper deal? Also do sky call from 0800 number? Any help will be gratefully accepted


Yes. I get legitimate Sky customer service calls quite regularly from an 0800 number. They are keen to keep customers so will often call to try and get you to sign up to another 2 year contract. Be careful what you agree to though - make sure you are happy with whatever they offer you and clarify how long any deal is for and how many price increases will occur over the contracted period. 

PandJ2020
Level 16

Re: Fone calls


@Kitt799 wrote:

Do sky call you out the blue to see if they can find you cheaper deal?


...and so do scammers (usually offering 30/40% off your bills).

 

Personally, if you want to negotiate your deal then call Sky on their official numbers.  (Or use the chat service)

I am just another Sky customer and my views are my own even if you don't like the answers
Daniel0210
Level 16

Re: Fone calls

Message contains a hyperlink

@Kitt799 

From Skys own website

https://www.sky.com/help/articles/received-call-from-08007613372 

 

Of course any number can be spoofed.

 

With any unexpected calls from Sky if the caller asks for your telephone password to confirm you're the account holder (which a genuine Sky agent should) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.

 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Kitt799
Level 1

Re: Fone calls

Thanks guys for all your replies, good idea giving wrong password, something just dint feel rite I only gave them my name. Told him I'd call him but dint bother. All your replies are appreciated