Discussion topic: First bill issue

This message was authored by: Dee109 · ‎21 Nov 2024

Hi signed up for the €22 black friday deal and checked my bill and says €30 . Which is due to

be taken out shortly. Please advise has this happened anyone else. Only got the sky stream box yesterday

This message was authored by: Daniel0210 · ‎21 Nov 2024

@Dee109
In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future

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This message was authored by: MarkGoldsmith · ‎21 Nov 2024

The first bill is usually higher as it's for longer than a one month billing period. If you check the billing period on the bill if it's more it will likely cover more than one month.

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This message was authored by: Daniel0210 · ‎21 Nov 2024

@Dee109
In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Dee109 · ‎22 Nov 2024

Thanks all appreciate the help

Discussion topic: First bill issue

First bill issue

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