False advertisement

[steveneddison1]

Sky called me offered me sky sports package for £4 I accept it and I check my bill and see sky sports package £14.40 I'm not happy with that.

[caesarome]

@steveneddison1 

Did Sky ask you for a telephone password when they called you, what other information did they ask for from you ?

[PandJ2020]

£4 is highly unlikely for package retailing at £34...

What did they say when you queried it with them?

[PandJ2020]

---

@caesarome wrote:

@steveneddison1 

Did Sky ask you for a telephone passwored when they called you, what other information did they ask for from you ?

---

...or it wasn't Sky calling you and your account has been compromised.

[caesarome]

---

@PandJ2020 wrote:

---

@caesarome wrote:

@steveneddison1 

Did Sky ask you for a telephone passwored when they called you, what other information did they ask for from you ?

---

...or it wasn't Sky calling you and your account has been compromised.

---

Yup, that is my point, how can you be sure it was from Sky ?

[SKY1992bf]

---

@caesarome wrote:

---

@PandJ2020 wrote:

---

@caesarome wrote:

@steveneddison1 

Did Sky ask you for a telephone passwored when they called you, what other information did they ask for from you ?

---

...or it wasn't Sky calling you and your account has been compromised.

---

Yup, that is my point, how can you be sure it was from Sky ?

---

Agree but suspicious as well in that have Skys systems been compromised given the billing change?

@caesarome @PandJ2020 

edit ignore possible if telephone password as been obtained by deception 

[oj01]

---

@steveneddison1 wrote:
Sky called me offered me sky sports package for £4 I accept it and I check my bill and see sky sports package £14.40 I'm not happy with that.

---

You should be able to ask Sky to listen to the recording of the call, if indeed it was from Sky.