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		This discussion topic has been answered Discussion topic: Failed payment
					
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	This message was authored by: Leseas
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 19 Aug 2025 12:28 PM
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						Hello Can you please cancel a failed payment.
					
				
			
			
				
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
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	This message was authored by: Daniel0210
		
			
					
		
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Posted by a Superuser, not a Sky employee. 
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		Message posted on 19 Aug 2025 12:30 PM
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@Leseas 
We can't cancel anything. You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.
Please explain what's happened?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
 
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
					
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All Replies
	
		
				
	This message was authored by: Daniel0210
		
			
					
		
			Answer
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
			
		
			
Posted by a Superuser, not a Sky employee. 
Find out more
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
	
			
			
				
			
			
			
			
			
			
		
		
		
	
	
	
	
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 19 Aug 2025 12:30 PM
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@Leseas 
We can't cancel anything. You aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.
Please explain what's happened?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
 
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
					
					Reply
					
						
	
		
				
				
				
					
						
					
				
					
				
				
	    		
				
			
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