Failed call back

[Geoff40]

I am authorised to speak to you on behalf of my father in law who is 92. His Sky Plus is not working properly but I understand that you don't support this anymore. His Sky contract expires in February so I spoke to a guy (Ashwin) on Tuesday who went through a package for Q. I needed to discuss with my father in law, Ashwin told me that he was on holiday Wednesday and would call me yesterday between 11 and 12, suffice to say that he failed to call....... I don't want to have to go through the whole process again and would like a UK call to me to get this resolved. I am not very impressed. Geoff Watts

[GD1]

@Geoff40  Sky won't be able to call you on the back of a community piost, no one at Sky would even know who you are or have your contact details.

You should also be aware you're not contacting Sky through the community either, if you want to speak to Sky you will need to call again.

[SKY1992bf]

@Geoff40  We're fellow customers not sky support, unfortunately you would have to go through the process again as any offers made the other day probably won't be available now has they had to be taken on the spot