This discussion topic has been answered Discussion topic: Extra payments
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Message posted on 07 Aug 2026 04:55 PM
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Can anyone advise on extra payments. Are you able to pay extra payments through the app towards your mobile bill/device..... I can't see an option. Is it because I'm a new customer and need to wait for the first bill? I'm new to all this.
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Message posted on 07 Aug 2026 05:03 PM - last edited: 07 Aug 2026 05:20 PM
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@Kelly027 You should have a continuous payment setup like a credit card/direct debit
for that reason we don't recommend making extra payments has things like this can cause chaos with billing due to over payments etc
for example if you make a payment to close to the due date it won't stop the automatic payment from happening
having said that you can make extra payments towards the device but would need to call sky to do so being very clear what the payment is for ie device only
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Message posted on 07 Aug 2026 05:03 PM - last edited: 07 Aug 2026 05:20 PM
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@Kelly027 You should have a continuous payment setup like a credit card/direct debit
for that reason we don't recommend making extra payments has things like this can cause chaos with billing due to over payments etc
for example if you make a payment to close to the due date it won't stop the automatic payment from happening
having said that you can make extra payments towards the device but would need to call sky to do so being very clear what the payment is for ie device only
Message posted on 07 Aug 2026 05:19 PM
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Re: Extra payments
@Kelly027 wrote:
Are you able to pay extra payments through the app towards your mobile bill/device.
If you mean you want to pay off some of what you owe against a credit agreement for a mobile then yes you can but it is advisable to call Sky to do this so if your phone has a Sky sim in it then call Sky on 150 about this,
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