Discussion topic: Extra charges

This message was authored by: Janine671 · ‎12 Feb 2025

I've been charged a fee on my bill I don't understand why

This message was authored by: Daniel0210 · ‎12 Feb 2025

We obviously can't see your bill or even which service it's for. Click on the blue arrow next to any amount you're querying and/or compare the bill to last months.

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NOTE: I only provide help on the forums and NOT via PM

This message was authored by: caesarome · ‎12 Feb 2025

@Janine671

Have you made any changes to your package recently ?

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This message was authored by: Janine671 · ‎12 Feb 2025

No not at all

This message was authored by: caesarome · ‎12 Feb 2025

Did you expand it so it showed more detail, what does it say it is ?

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This message was authored by: Janine671 · ‎12 Feb 2025

Hi I've just spoken to sky and apparently they've charged me for an old sky box that I have sent back it's a good job I kept the tracking number and they have received it . Now the charges have been taken off my bill . Thanks very much Janine

Discussion topic: Extra charges

Extra charges

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