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Discussion topic: Extension

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Avatar for Carter-Boswell
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This message was authored by: Carter-Boswell

Message posted on ‎28 Oct 2024 10:31 PM

Extension

Hi everyone, Does anyone know if it's possible to get an extension on my monthly bill for sky TV/Glass? I've recently got a new job so my pay day as annoyingly changed so would be a great help if I could get an extension for a week or 2
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎28 Oct 2024 10:37 PM

Re: Extension

Posted by a Superuser, not a Sky employee. Find out more

Sky doesn't do extensions on bills but if you pay by a direct debit then you do have 10 days grace because if the first attempt at taking the payment fails then Sky will try again 10 days later. Apart from that should the payment fail then your service might be restricted until you pay it in full and setup the payment method again.

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