Existing customer

[Rjb21]

Hi I've seen my bill has gone up to over £115 , I've seen a deal in the Black Friday for the sports bundle to £55 with sky sports and 500mbps full fibre broadband and would like to change to this 

[Mark39]

@Rjb21 did you check the terms of the offer? It's likely for new customers.

[Rjb21]

Is this something you can still offer, as have found the same deal through virgin

would prefer to stay but only if this can be done

[Daniel0210]

@Rjb21 
You aren’t contacting Sky here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Those deals are almost always for new customers only.