Discussion topic: Equipment change
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Message posted on 17 Nov 2025 10:01 AM
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Equipment change
I have seen on my bill that I am getting charged for some equipment, says I have past the date I was not aware of any equipment need to be sent back ,
please can someone advise me to how I resolve this issue
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Message posted on 17 Nov 2025 10:10 AM - last edited: 17 Nov 2025 10:18 AM
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Re: Equipment change
If you have cancelled anything then the equipment does have to be returned so this link will help you to do this:
https://www.sky.com/help/articles/return-tv-broadband
Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Nov 2025 10:16 AM
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Re: Equipment change
@Tam26 wrote:I have seen on my bill that I am getting charged for some equipment, says I have past the date I was not aware of any equipment need to be sent back ,
Hi @Tam26 I'm afraid that only Sky can inform you what equipment they are referring to. This normally only happens when somebody cancels, then changes their mind.
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