Discussion topic: End of contract
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Message posted on 31 Oct 2024 06:41 PM
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End of contract
My sky contract ends 31st off January 2025 and am going to cancel. Would it be the 31st December 2024 I call to tell them I want to cancel
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All Replies
Message posted on 31 Oct 2024 07:02 PM
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Re: End of contract
@Yid1234 You have to do it exactly 31 days as the notice period starts the day you give it
by my calculations if you gave it 31/12/24 it will end 30/01/25 the day before your end date making you liable for one day of early termination charges
best to give it 1st January
note billing continues as normal during the notice period and any bills generated must be paid in full with any overpayment for days beyond termination date refunded on what would have been the next available bill date
Message posted on 31 Oct 2024 07:15 PM
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Re: End of contract
And be aware that on 1 January there will perhaps be fewer staff available to take your call & process your cancellation.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 31 Oct 2024 07:34 PM
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Re: End of contract
@Yid1234 You have to give a minimum of 31 days notice, so you can give it at any time you like as long as you do not ask for your contract to be finished prior to the contract expiry date. I gave notice athat I was cancelling on the expiry date 6 weeks prior to the expiry date as I was out of the country 31 days before the expiry date and everything went through with no problems.
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