2

Discussion topic: Effects of replying to a Sky spam email

Reply
This message was authored by UK1 This message was authored by: UK1

Effects of replying to a Sky spam email

I just received an email from Sky with a survey re a call with Sky. As I had just had a very negative experience. I completed the survey. No confidential information given. Noticed that the email  came from medillia.eu email address which I now think is probably not a Sky email address.  Does anyone know the effect of clicking on the survey button and replying. Is the a commonly used Sky scam email?


Best Answers
This message was authored by AndrewF_UK This message was authored by: AndrewF_UK Answer

Re: Effects of replying to a Sky spam email

@UK1 Medallia is a customer experience tool. Comcast (who own Sky) uses it for surveys and various other customer service requirements. Nothing to be alarmed by and it's not spam. 

---
Consider liking this post if it was helpful, or mark as an answer if it solved it for you.
Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.

View this Answer within the discussion