@Grace70 wrote:
I didn't realise that making manual payment would make it so that I was charged twice, it's now in my credit however I need the refund! What should I do, thank you!
If you are now seeing a credit on your account you have 2 option, 1 is to phone Sky and request a refund ( which will take 3-5 working days to process) or alternatively keep the credit on your account and it will be used to pay your next bill.
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