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Discussion topic: Disgruntled with bill

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This message was authored by: Katkin2

Disgruntled with bill

I have been with sky for several

years now but recently my bill has increased from 60 to 83.50.

 

how can I reduce cost ?

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This message was authored by: daveNOS

Re: Disgruntled with bill

Posted by a Superuser, not a Sky employee. Find out more

@Katkin2 wrote:

I have been with sky for several

years now but recently my bill has increased from 60 to 83.50.

 

how can I reduce cost ?


@Katkin2 Call customer service and try to negotiate a new discount/deal.

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This message was authored by: Katkin2

Re: Disgruntled with bill

What is best number to call please?

 

This message was authored by: PandJ2020

Re: Disgruntled with bill

Posted by a Superuser, not a Sky employee. Find out more

@Katkin2 wrote:

What is best number to call please?

 


Numbers cannot be posted on the forum.

 

Start here: https://www.sky.com/help/articles/cancel-sky-tv

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Disgruntled with bill

Posted by a Superuser, not a Sky employee. Find out more

@Katkin2 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that at the end of their minimum term you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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