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Discussion topic: Discuss my account

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This message was authored by Deb532 This message was authored by: Deb532

Discuss my account

Hi I have noticed my bills will increase in July I can not afford the increase so can I renegotiate or I will have to cancel 

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Discuss my account

Posted by a Superuser, not a Sky employee. Find out more

Hi @Deb532   I'm afraid that you are not talking to Sky here. This is a public community forum. If you have a look at your bills on your Sky Q box you can work out why it is increasing.

https://www.sky.com/help/articles/cancel-sky-tv

This message was authored by GD1 This message was authored by: GD1

Re: Discuss my account

Posted by a Superuser, not a Sky employee. Find out more

@Deb532   You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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