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Discussion topic: Discuss Account Renewal Deal

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This message was authored by: Jane+lo

Discuss Account Renewal Deal

I want to discuss my package to see if there any deals that I can access as I need to reduce the amount of my bill.  Is there someone I can speak to about this.

Thanks, Jane

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This message was authored by: Daniel0210

Re: Discuss Account Renewal Deal

Posted by a Superuser, not a Sky employee. Find out more

@Jane+lo 

Yes. Give Sky a call.


If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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