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Discussion topic: Discount not applied

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Avatar for BelfastBoy2
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This message was authored by: BelfastBoy2

Message posted on ‎11 Nov 2024 02:40 PM

Discount not applied

Hi

 

I signed up to a new 1 year deal and have now realised that the agreement has not been applied in full as a discount has not been applied.

 

I would like this resolved

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎11 Nov 2024 02:42 PM

Re: Discount not applied

Posted by a Superuser, not a Sky employee. Find out more

@BelfastBoy2  When was this agreed as it can take awhile to filter through to billing


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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎11 Nov 2024 02:42 PM

Re: Discount not applied

Posted by a Superuser, not a Sky employee. Find out more
@BelfastBoy2 wrote:

Hi

 

I signed up to a new 1 year deal and have now realised that the agreement has not been applied in full as a discount has not been applied.

 

I would like this resolved

I'd suggest raising a complaint: https://www.sky.com/help/articles/how-to-make-a-complaint

 

Its not going to get resolved by posting on this forum as its a community forum of other Sky customers. You will need to proactively use one of the contact methods in the link above to get this rectified.

Sky Stream and Sky Broadband customer

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