Discussion topic: Direct debit

This message was authored by: Robby62 · ‎22 Jan 2025

Iv changed my plan and my bill will be half what it was . Will my direct debit adjust accordingly or should I do something myself? I don't want sky taking old amount then telling me I'm in credit towards my next bill

This message was authored by: Daniel0210 · ‎22 Jan 2025

@Robby62

It will adjust automatically but the first month may be a pro rata amount depending on when your billing day is. Check future bills to see if the new expected amount shows.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 · ‎22 Jan 2025

@Robby62

It will adjust automatically but the first month may be a pro rata amount depending on when your billing day is. Check future bills to see if the new expected amount shows.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Robby62 · ‎22 Jan 2025

Thanks for your help and speedy response

Discussion topic: Direct debit

Direct debit

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