Discussion topic: Difficulty upgrading from Rolling plan
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Message posted on 16 Jun 2026 10:35 AM
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Difficulty upgrading from Rolling plan
My TV plan has come to an end, I keep trying to upgrade from the Rolling Monthly plan, but it wont let me?
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Message posted on 16 Jun 2026 10:57 AM
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Re: Difficulty upgrading from Rolling plan
@Scrappy17 wrote:My TV plan has come to an end, I keep trying to upgrade from the Rolling Monthly plan, but it wont let me?
Not sure what you mean, you might need to explain it more clearly. e.g. what TV plan? Are you referencing the end of a discounted term with Stream or Q et al?
Are you wanting a new viewing contract for 18/24 months?
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Message posted on 16 Jun 2026 11:09 AM
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Re: Difficulty upgrading from Rolling plan
@Scrappy17 wrote:
My TV plan has come to an end
@Scrappy17
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.
’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.
See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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