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Discussion topic: Difficulty upgrading from Rolling plan

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This message was authored by: Scrappy17

Difficulty upgrading from Rolling plan

My TV plan has come to an end, I keep trying to upgrade from the Rolling Monthly plan, but it wont let me?

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This message was authored by: 2muchTV

Re: Difficulty upgrading from Rolling plan


@Scrappy17 wrote:

My TV plan has come to an end, I keep trying to upgrade from the Rolling Monthly plan, but it wont let me?


Not sure what you mean, you might need to explain it more clearly. e.g. what TV plan? Are you referencing the end of a discounted term with Stream or Q et al?

 

Are you wanting a new viewing contract for 18/24 months?

Former Sky HD+, Q and Stream customer
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This message was authored by: Daniel0210

Re: Difficulty upgrading from Rolling plan

Posted by a Superuser, not a Sky employee. Find out more

@Scrappy17 wrote:

My TV plan has come to an end 


@Scrappy17 
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

’Significant’ discounts seem harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new Sky customer so don’t expect anything on a par to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


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Sky customer since 2001
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