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Message posted on ‎15 Aug 2024 06:17 PM

Diamond now Silver

been with Sky Q for a long time and were previously Diamond and now ive signed up to Sky Stream we are now showing as silver. Any ideas on how go sort this out? 

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This message was authored by: Mark39 Answer

Message posted on ‎15 Aug 2024 06:31 PM

Re: Diamond now Silver

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@Bertie_Hants 

This is not something new, in fact one of the Superusers had this issue which hasn't been resolved to my knowledge. 

That would be me, and no, it's not resolved, but to be fair. I haven't bothered to follow it up with Sky.

 

@Bertie_Hants if you give them a call they'll be able to sort it out for you.

 

, 

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This message was authored by: Daniel0210

Message posted on ‎15 Aug 2024 06:22 PM

Re: Diamond now Silver

Posted by a Superuser, not a Sky employee. Find out more

@Bertie_Hants 

This is not something new, in fact one of the Superusers had this issue which hasn't been resolved to my knowledge. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Superuser
This message was authored by: Mark39 Answer

Message posted on ‎15 Aug 2024 06:31 PM

Re: Diamond now Silver

Posted by a Superuser, not a Sky employee. Find out more
@Daniel0210 wrote:

@Bertie_Hants 

This is not something new, in fact one of the Superusers had this issue which hasn't been resolved to my knowledge. 

That would be me, and no, it's not resolved, but to be fair. I haven't bothered to follow it up with Sky.

 

@Bertie_Hants if you give them a call they'll be able to sort it out for you.

 

, 

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