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Avatar for Bec1111122
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Message posted on ‎08 Oct 2025 02:40 PM

Diamond VIP

If my contract expires but I don't cancel, will I still retain my sky vip benefits and tier?

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Message posted on ‎08 Oct 2025 02:44 PM - last edited: ‎08 Oct 2025 03:14 PM

Re: Diamond VIP

Posted by a Superuser, not a Sky employee. Find out more

@Bec1111122 

The short answer is Yes.

 

Your contract doesn't end until you cancel it, it's the discounted minimum term discount that finishes, after which you will be paying the standard undiscounted charge. 

 

Edit- typo


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎08 Oct 2025 02:44 PM - last edited: ‎08 Oct 2025 03:14 PM

Re: Diamond VIP

Posted by a Superuser, not a Sky employee. Find out more

@Bec1111122 

The short answer is Yes.

 

Your contract doesn't end until you cancel it, it's the discounted minimum term discount that finishes, after which you will be paying the standard undiscounted charge. 

 

Edit- typo


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Bec1111122

Message posted on ‎08 Oct 2025 03:16 PM

Re: Diamond VIP

Perfect, thank you. Weirdly the contract ends but my offers go on for another 13 months. If I enter another contract now I'm paying more for 13 months.  I just don't want to lose the vip tier.

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Message posted on ‎08 Oct 2025 04:49 PM

Re: Diamond VIP

Posted by a Superuser, not a Sky employee. Find out more
@Bec1111122 wrote:

Perfect, thank you. Weirdly the contract ends but my offers go on for another 13 months. If I enter another contract now I'm paying more for 13 months.  I just don't want to lose the vip tier.

It's minimum terms that expire, not contracts.  (Which is why I don't like the 'in contract' phrase).

 

The VIP tier is maintained whilst you have active subscriptions (discounted or not).

I am just another Sky customer and my views are my own even if you don't like the answers
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