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Discussion topic: Debt I don't owe

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This message was authored by: Brodie71

Debt I don't owe

I keep getting phone calls from a debt collection agency about an outstanding balance that has been given to them from Sky. I don't have any outstanding debt with Sky as all my bills have been paid through direct debit, Sky themselves have confirmed this for me. Does anyone have any advice on what to do about this matter? Your help would be gratefully appreciated. A disgruntled customer!
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This message was authored by: caesarome

Re: Debt I don't owe

Posted by a Superuser, not a Sky employee. Find out more

@Brodie71 

Have you been sent any emails or letters in the past about any debt ?

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This message was authored by: Brodie71

Re: Debt I don't owe

I got a letter from Sky and ACI

 

This message was authored by: caesarome

Re: Debt I don't owe

Posted by a Superuser, not a Sky employee. Find out more

@Brodie71 

Was the letter addressed to you personally or perhaps someone who lived their before you ?

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This message was authored by: Brodie71

Re: Debt I don't owe

It was for an address I've never stayed at

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This message was authored by: Brodie71

Re: Debt I don't owe

Someone has used my name
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This message was authored by: Brodie71

Re: Debt I don't owe

I have only had Sky at my current address
This message was authored by: Mark39

Re: Debt I don't owe

Posted by a Superuser, not a Sky employee. Find out more

@Brodie71 sounds like identity fraud. Have you reported it to the Police?

 

 

 

 

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