30 Jul 2024 11:36 PM
Since paying off an iPad and getting a Macbook a few months back i have had either credit or debit showing in my next bill. Credit wasn't so much of an issue but I don't want debit to be shown in my bill. I have contacted Sky over the phone and they said there's no issue i have checked every month since the bill change and have no missed payments so I am confused as to why it has changed to debit after displaying credit with no missed payments
31 Jul 2024 05:36 AM
Posted by a Superuser, not a Sky employee. Find out more
@SamNeedsHelpASAP wrote:
Since paying off an iPad
Did you pay this off manually or did you just finish paying for it via your monthly payments ?
31 Jul 2024 08:16 AM
Posted by a Sky employeeHi there @SamNeedsHelpASAP , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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