Customer service

[Tony140]

Someone from sky keeps ringing me called Greg leaving messages about me being in debt with my sky account but he's obviously got the wrong number ?

[Daniel0210]

@Tony140 

Or more likely a scam. By the way we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.

[Tony140]

Any idea how I can speak to a human being from customer service?

[Daniel0210]

@Tony140 
You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[Mark39]

Is your number right in your account details (assuming you have or have had a Sky account)?