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Discussion topic: Current contract deal

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This message was authored by: Janetfraser

Current contract deal

Can you advise me when my current contract for tv is due to wnd

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This message was authored by: GD1

Re: Current contract deal

Posted by a Superuser, not a Sky employee. Find out more

@Janetfraser As this is a customer helps customer community we have no access to your account  so can't tell you when your discounts end (your contract only ends when you cancel), however you should be bable to do this yourself by looking at your account or on the mysky app.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: caesarome

Re: Current contract deal

Posted by a Superuser, not a Sky employee. Find out more

Have a read of this:


https://www.sky.com/help/articles/your-sky-contract-start


It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:


https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv


Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:


https://www.sky.com/manage/bill

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