0

Discussion topic: Credit

Reply
Avatar for Kyekye5
Level 1 icon
What's this?
This message was authored by: Kyekye5

Message posted on ‎02 Apr 2026 12:02 AM

Credit

How do I get a refund for my account in credit 

Report post
Post 1 of 3
119 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎02 Apr 2026 05:16 AM

Re: Credit

Posted by a Superuser, not a Sky employee. Find out more

@Kyekye5 

To provide the best advice can we ask what the credit is for, eg; have you recently cancelled your subscription? 


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 2 of 3
109 Views
0 Likes
Reply
Avatar for Brill+Gill
Staff icon
What's this?
This message was authored by: Brill+Gill

Message posted on ‎02 Apr 2026 08:45 AM

Re: Credit

Posted by a Sky employee

Hi @Kyekye5, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

Report post
Post 3 of 3
99 Views
0 Likes
Reply
Reply