13 Feb 2023 10:38 AM
what does account credit mean
13 Feb 2023 10:42 AM
Posted by a Superuser, not a Sky employee. Find out moreYou've made a manual payment when you don't need to so your account is in credit to the amount of £45.
13 Feb 2023 10:42 AM
Posted by a Superuser, not a Sky employee. Find out morePicture will show after moderation.
But credit means Sky owe you. (But without any context hard to say why - but usually because a manual payment has been made unnecessarily)
13 Feb 2023 10:49 AM
Does that mean next months bills will be payed for
13 Feb 2023 10:50 AM
Posted by a Superuser, not a Sky employee. Find out more
@Ajay+shhh wrote:
Does that mean next months bills will be payed for
Providing it's not over £45. If you have a continuous payment method set up you should never need to make a manual payment. A credit will now appear on your account for the amount you have overpaid. This will automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. If you want the overpayment refunded to you, you should ring Sky.
I would suggest not making manual payments unless requested to by Sky as automated payments may not be prevented.
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