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Discussion topic: Credit refund

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This message was authored by: Sarah1671

Message posted on ‎10 Dec 2024 12:46 PM

Credit refund

Hi I have a credit amount of £160 on my account I am no longer with sky I would like this refunded into my bank account can someone help me on this 

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This message was authored by: mikealanr

Message posted on ‎10 Dec 2024 01:07 PM - last edited: ‎10 Dec 2024 01:10 PM

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sarah1671 

 

We are fellow subscribers on the community, however I can ask Sky to reach out to you on the forum.

 

Look out for a speech bubble  as described here: https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: caesarome

Message posted on ‎10 Dec 2024 01:11 PM

Re: Credit refund

Posted by a Superuser, not a Sky employee. Find out more

@Sarah1671 

Is your payment method still in place on the account ?

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This message was authored by: Sarah1671

Message posted on ‎10 Dec 2024 01:12 PM

Re: Credit refund

Yeah still active

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This message was authored by: Sarah1671

Message posted on ‎10 Dec 2024 01:14 PM

Re: Credit refund

Hi yeahs can you have them reach out

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Message posted on ‎10 Dec 2024 02:05 PM

Re: Credit refund

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Sarah1671.

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