Credit refund

[Fez89]

Hi everyone,

I have left sky more than a month ago and my balance is  still 49.98 credit. I thought they need a good couple of weeks to sort out the refund, but still nothing happened. I have no skyID anymore, how can i ask for a refund?

Thanks

[caesarome]

@Fez89 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

[Lisa-P1987 · Accepted solution]

Thanks for escalating this. We’ve sent @Fez89 an invite to chat.