Credit refund

[Billyt1992]

Hi, 

I left sky in January and I have some credit left on my account, will this automatically be refunded to my bank or do I need to request it? 

thanks in advance,

billy1992

[caesarome]

If you would like we can alert Sky messaging team for you and they will then send you a chat invite via this forum as they will be able to issue the refund from this credit.

So let us know if you would like to be contacted via here ?

[Billyt1992]

Yes please

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

[Billyt1992]

Thank you

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Billyt1992 to chat.