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Discussion topic: Credit refund confusion

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Natalia44
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Credit refund confusion

‎10 Sep 2024 08:11 AM

I was told 2 days ago that I would get a refund into my bank account in 3-5 working days. I got an email from sky yesterday saying I will receive a cheque in 5-10 working days. Which one is it please?

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Mark39
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This message was authored by Mark39 This message was authored by: Mark39

Re: Credit refund confusion

‎10 Sep 2024 08:40 AM

Posted by a Superuser, not a Sky employee. Find out more

If you've cancelled your direct debit or monthly card payment you'll receive a cheque which will take longer.

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