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Discussion topic: Credit refund broadband
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This message was authored by: Sian77
Message posted on 03 Jan 2026 01:32 PM
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Credit refund broadband
I have closed my Sky account in November but have credit left on there. How do I get this back?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 03 Jan 2026 01:36 PM
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Re: Credit refund broadband
It is automatically refunded but this can take a few months to come through so you would be best of calling Sky then you are looking at 3-5 working days.
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This message was authored by: Sian77
Message posted on 07 Jan 2026 10:55 AM
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Re: Credit refund broadband
Does anyone have a number as I can't find one that would be suitable to call?
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