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Discussion topic: Credit payment

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This message was authored by Poppy+dog+112 This message was authored by: Poppy+dog+112

Credit payment

Hi I've paid my credit aggrement what happeneds next I'm trying to contact sky by online chat because I want to upgrade. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Credit payment

Posted by a Superuser, not a Sky employee. Find out more

@Poppy+dog+112 

If you are saying that you have paid off your phone in full because of you have then as it belongs to you then you will not be able to upgrade it but you are free to place another order for a new one if you want.

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Poppy+dog+112
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This message was authored by Poppy+dog+112 This message was authored by: Poppy+dog+112

Re: Credit payment

IMG_2753.png

They sent me this I'm confused I thought it was all paid for. 

This message was authored by caesarome This message was authored by: caesarome

Re: Credit payment

Posted by a Superuser, not a Sky employee. Find out more

Give them a call on the free 150 number as they should be able to clear this up for you.

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Poppy+dog+112
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This message was authored by Poppy+dog+112 This message was authored by: Poppy+dog+112

Re: Credit payment

Oh right they will explain what it means to me or is there is a mistake.

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