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Discussion topic: Credit on tv account but moved to glass
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This message was authored by: jouk97
Message posted on 08 Jul 2024 08:17 PM
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Credit on tv account but moved to glass
Weve recently moved to sky glass and on our account it says we have credit on the old tv/broadband (changed broadband provider) i was wondering if this could be moved to the glass payment instead of a refund
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 08 Jul 2024 08:28 PM
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Re: Credit on tv account but moved to glass
It can't be transferred to your Sky Glass account so will have to be refunded, this can take around 6 weeks but can also be sorted via here in 3-5 working days if you would like Sky messaging team to contct you via here tomorrow about this ?
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