Discussion topic: Credit on tv account but moved to glass

This message was authored by: jouk97 · ‎08 Jul 2024

Weve recently moved to sky glass and on our account it says we have credit on the old tv/broadband (changed broadband provider) i was wondering if this could be moved to the glass payment instead of a refund

This message was authored by: caesarome · ‎08 Jul 2024

It can't be transferred to your Sky Glass account so will have to be refunded, this can take around 6 weeks but can also be sorted via here in 3-5 working days if you would like Sky messaging team to contct you via here tomorrow about this ?

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Discussion topic: Credit on tv account but moved to glass

Credit on tv account but moved to glass

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