I changed the date for my payment to go out and when I checked, it hadn't gone. So I panicked, paid the amount, and the next day the same amount has been taken. Now the account is in credit but need the overpayment money back. How do I go about this?
We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” at the bottom of this page if it is available should be the number to use:
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