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Discussion topic: How do I claim a refund after not renewing my broadband please.

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This message was authored by: GBalestra

Message posted on ‎02 Oct 2025 09:57 AM

How do I claim a refund after not renewing my broadband please.

After contacting Sky at the end of my contract they could not offer me the best deal so I moved. However they still took the new amount off my account at the end of the month and I need to get that refunded

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This message was authored by: caesarome

Message posted on ‎02 Oct 2025 10:25 AM

Re: How do I claim a refund after not renewing my broadband please.

Posted by a Superuser, not a Sky employee. Find out more

@GBalestra 

If you see a credit on your account then you will have to call Sky so they can issue the refund for you.

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